Who we are

The address of our website is: https://giroditalia.bikedivision.it.
Bike Division Tour Operator di Treeple Soc. Cooperativa
Via I° Maggio 20, 60131 Ancona
PIVA 02441950421

What we collect and save

As you visit our site, we track:

The products you have viewed: We will use this information to, for example, show you the products you have recently viewed

We also use cookies to keep track of the contents of your shopping cart while you are browsing our site. Note: for more details on the cookie policy, visit our cookie policy. 

When you purchase something from us, we encourage you to provide information such as your name, billing address, email address, telephone number, credit card number / payment details. N.B. Your credit card details are never, under any circumstances, stored or managed by our site or our server. For more details see the payment section

We use the information you provide to us for purposes such as:

• send you information emails relating to your order
• respond to your requests, including complaints and refunds
• payment processing and fraud prevention • comply with all legal obligations on our part
• improve the offers of our shop
• send you marketing messages, if you choose to receive them

Payments

If you choose to pay by credit card, the service takes place through the Stripe payment gateway, which guarantees absolutely safe transactions and uses high-security protocols.

Credit cards supported for payments are: VISA, MASTERCARD, VISA ELECTRON.

During the processing of payments, credit card data are in no way managed or stored by the giroditalia.bikedivision.it site or by others outside of Stripe and the banking services indicated. The giroditalia.bikedivision.it site and server do not manage or store credit card data even if you choose to store the data for future purchases (this process is managed on Stripe through maximum security protocols).

For more details, see Stripe's privacy policy.

How long we keep your data

We generally keep your information as long as we need it for the purposes for which we collect and use the data and as long as we are legally required to continue to keep it. For example, we store information on the order for 10 years for tax and accounting reasons. This information includes your name, email address and billing addresses.

People on our team who have access

Bike Division Tour Operator members have access to the information you provide us, in order to meet your requests.

For example, our booking department can access:

• Order information such as, service purchased, date of purchase and service details
• Customer information such as your name, email address, telephone number and billing information

Who we share your data with

Your details, name, address, email, telephone are shared with the company organizing the Giro d'Italia and providing the Hospitality & Race Experiences services, in order to provide you with the service you purchased through our site.

Contact form

If you use the contact form to request a personalized package, we keep the data in order to respond to your request. Your data is stored on our site and you can request its export and cancellation. Your name and email address will also be included in the Bike Division mailing list, sent through the MailUp service, and used exclusively to communicate our offers and proposals relating to our events calendar. Your data will never be sold or given to third parties. You can unsubscribe from the Bike Division mailing list at any time and exercise the rights provided for in Articles. from 15 to 22 of EU regulation 679/2016

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). The content embedded from other websites behave in exactly the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor your interaction with them, including tracking your interaction with the embedded content if you have an account and are connected to those websites.

Analytics

We use Google Analytics for statistics and traffic analysis on our site. Google Analytics collects original cookies, device / browser data, anonymized IP address and site activities to measure and generate statistics on user interactions on the site. For additional information, see Google's privacy policy.

Which rights you have on your data

If you have placed an order on this site or if you have contacted us via the contact form you can request to receive a file exported from the site with the personal data we have about you. You can also request that we delete all personal data concerning you. This does not include any data we are required to keep for administrative, legal or security purposes.

Contact Information

For questions and / or comments regarding the privacy policy and this statement, please contact us using the following data:
info@bikedivision.it
Bike Division – via 1° Maggio 20, 60131 Ancona - Italy